Download Easy Setup Software| Date | Ver | OS | |
|---|
1/7/08 | 1.1.0.17 | Vista,XP,2000 |  |
Download Firmware| Date | Ver | OS | |
|---|
10/8/07 | 1.01.08 | Vista,XP,2000 | |
Download User Manual| Date | Ver | OS | |
|---|
10/8/07 | P75505 | Vista,XP,2000 |  |
Frequently Asked Questions
How do I update my firmware on my router?Updating the Router’s Firmware
Open the Router's interface page, (Open your web browser and goto http://192.168.2.1), and click on Firmware update on the left hand menu.
In the “Firmware Update” page, click “Browse”. A window will open that allows you to select the location of the firmware update file.
Browse to the firmware file you downloaded. Select the file by double-clicking on the file name.
The “Update Firmware” box will now display the location and name of the firmware file you just selected. Click “Update”.
You will be asked if you are sure you want to continue. Click “OK”.
You will see one more message. This message tells you that the Router may not respond for as long as one minute as the firmware is loaded into the Router and the Router is rebooted. Click “OK”.
"A 60-second countdown will appear on the screen. When the countdown reaches zero, the Router’s firmware update will be complete.
The Router’s home page should appear automatically. If not, type in the Router’s address (default = 192.168.2.1) into the address bar of your web browser."
The firmware update is complete.
How do I disable my Windows XP firewall?To disable Internet Connection Firewall in Windows XP or Windows XP SP1
"Note: A firewall is designed to help protect your computer from attack by malicious users or by malicious software.
Malicious software includes viruses that use unsolicited incoming network traffic to attack your computer. "
1. In Control Panel, double-click Networking and Internet Connections, and then click Network Connections.
2. Right-click the connection on which you want to disable ICF, and then click Properties.
3. On the Advanced tab, click to clear the Protect my computer or network check box.
To disable Windows Firewall in Windows XP SP2
"Note: A firewall is designed to help protect your computer from attack by malicious users or by malicious software.
Malicious software includes viruses that use unsolicited incoming network traffic to attack your computer."
1. Click Start, click Run, type Firewall.cpl, and then click OK.
2. On the General tab, click Off, and then click OK.
Can I use your Router with my Macintosh computer?Absolutely, the Router is OS independent. All you need is a computer with a properly configured Ethernet LAN adapter and a web browser to configure the Router.
Any platform that supports Ethernet & TCP/IP is compatible with the router. You may need to provide additional hardware & software (i.e. Ethernet cards and/or software drivers)
to ensure that all clients operate with the router."
How to enable remote management.
To address this issue, follow the given steps:
1. Open an Internet Explorer window on your computer. Type in http://192.168.2.1 in the address bar. This will take you to the Dynex router's Web based Configuration page. If you are not able to open the page click here.
2. You will get a login page. Leave the password blank and click Submit .
3. Click on System Settings under Utilities on the left hand side of the opened page.
4. You will see a feature called Remote Management .
5. Check the option Any IP Address can remotely manage the Router, if you are not logging into the router from a Specific IP address.
6. If you are logging into the router from a Specific IP address, leave the above option unchecked and enter the IP address of the remote computer in the four empty boxes provided and click apply changes.
7. To access the web-based configuration page from a remote computer, open an Internet Explorer window (empty page). In the address bar, enter the WAN IP: 80 address of the Router, e.g., 88.225.159.60:80.
Setting up Dynamic connection with a Dynex router.This article assusmes that you have a dynamic internet connection.
First make sure that you have a valid connection to the router and that you have a valid IP address.
(note: We recommend you use a computer that has a wired connection to the router. With a wired connection you should have a link light on the numbered port of the router to which your computer is connected. Second, you should have an IP address in the range 192.168.2.x. To check your IP address, click on Start, Run and type in command. Click OK. Now type in ipconfig and hit enter. Your IP address will be listed.)
1. Unplug the power cable from the modem.
2. Open a Web Browser
3. In the address bar type http://192.168.2.1
4. Click on Connection Type in the left hand column under Internet WAN heading
5. Enter your password if any and click Submit
6. Click on Dynamic and then click on Next
7. Type in your Hostname if required.
8. Click on Apply Changes
9. Plug the power cable back into the cable modem.
10. Click on the Home link at the top of the screen
11. It should now show Connected under the Internet Status column.
How does the router synchronize time?The router pulls it's time like any computer. It uses the Network Time Protocol or (NTP). In order to utilize the NTP a valid Internet connection must be achieved.
Network Time Protocol (NTP) is a protocol that is used to synchronize computer clock times in a network of computers. NTP is now an Internet standard. In common with similar protocols, NTP uses Coordinated Universal Time (UTC) to synchronize computer clock times to a millisecond, and sometimes to a fraction of a millisecond.
UTC time is obtained using several different methods, including radio and satellite systems. Specialized receivers are available for high-level services such as the Global Positioning System (GPS) and the governments of some nations. However, it is not practical or cost-effective to equip every computer with one of these receivers. Instead, computers designated as primary time servers are outfitted with the receivers and they use protocols such as NTP to synchronize the clock times of networked computers.
Degrees of separation from the UTC source are defined as strata. A radio clock (which receives true time from a dedicated transmitter or satellite navigation system) is stratum-0; a computer that is directly linked to the radio clock is stratum-1; a computer that receives its time from a stratum-1 computer is stratum-2, and so on. The term NTP applies to both the protocol and the client/server programs that run on computers.
The programs are compiled by the user as an NTP client, NTP server, or both. In basic terms, the NTP client initiates a time request exchange with the time server. As a result of this exchange, the client is able to calculate the link delay, its local offset, and adjust its local clock to match the clock at the server's computer. As a rule, six exchanges over a period of about five to 10 minutes are required to initially set the clock. Once synchronized, the client updates the clock about once every 10 minutes, usually requiring only a single message exchange. redundant servers and varied network paths are used to ensure reliability and accuracy. In addition to client/server synchronization, NTP also supports broadcast synchronization of peer computer clocks. NTP is designed to be highly fault-tolerant and scalable.
Installation CD does not automatically start.If the CD does not start the Easy Install Wizard automatically, it could be that the computer is running other applications that are interfering with the CD drive.
1. If the Easy Install Wizard screen does not appear within 15-20 seconds, open up your CD drive by double-clicking the My Computer icon located on your desktop.
2. Next, double-click on the CD drive containing the Easy Install Wizard Software CD.
3. The Easy Install Wizard should start within a few seconds. If a window opens showing the files on the CD, double-click EasyInstall.exe.
The Easy Install Wizard cannot find my router.If the Easy Install Wizard is not able to find the router during the installation process, please check the following items:
1. If the Easy Install Wizard is not able to find the router during the installation process, there may be third-party firewall software installed on the computer attempting to access the Internet. Examples of third-party firewall software are ZoneAlarm, BlackICE PC Protection, McAfee Personal Firewall, and Norton Personal Firewall.
If you do have firewall software installed on your computer, please make sure that you properly configure it. You can determine if the firewall software is preventing Internet access by temporarily turning it off. If, while the firewall is disabled, Internet access works properly, you will need to change the firewall settings to function properly when it is turned on. Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow Internet access.
2. Unplug the AC adapter r from the router for 10 seconds, and then plug the power back into the router. Make sure that the router's Power light is on and solid green. If not, make sure that the AC adapter is correctly connected to the router and plugged into a wall outlet.
3. Make sure that you have a cable (use the cable included with the router) connected between (1) the network (Ethernet) port on the back of the computer and (2) one of the LAN ports, labeled “1” through “4”, on the back of the router. Note: The computer should NOT be connected to the port labeled “Internet/WAN” on the back of the router.
4. Try shutting down and restarting your computer, then rerunning the Easy Install Wizard.
The Easy Install Wizard cannot connect my router to the Internet.If the Easy Install Wizard is not able to connect the router to the Internet, check the following items:
1. Use the troubleshooting suggestions within the Easy Install Wizard. If the troubleshooting screen does not open automatically; click the Troubleshoot button in the lower, right-hand corner of the Easy Install Wizard window.
2. If your ISP requires a user name and password, make sure that you have typed in your user name and password correctly. Some user names require that the ISP's domain be at the end of the name. For example: myname@myisp.com. The @myisp.com part of the user name may need to be typed as well as your user name.
I can't connect to the Internet wirelessly.If you are unable to connect to the Internet from a wireless computer, please do the following:
1. Look at the lights on your router. They should be as follows:
- The Power light should be on.
- The Connected light should be on and not blinking.
- The WAN light should be either on or blinking.
2. Open your wireless utility software by clicking on the icon in the system tray at the bottom, right-hand corner of the screen. If you are also using a Dynex wireless card or adapter with this router, the tray icon should look like this (the icon may be red or green):
3. The exact window that opens will vary depending on the model of wireless card you have; however, any of the utilities should have a list of Available Networks-those wireless networks it can connect to.
Does the name of your wireless network appear in the results?
Yes, my network name is listed-go to the troubleshooting solution titled “I can't connect to the Internet wirelessly, but my network name is listed”.
No, my network name is not listed-go to the troubleshooting solution titled “I can't connect to the Internet wirelessly, and my network name is not listed”.
I can't connect to the Internet wirelessly, but my network name is listedIf the name of your network is listed in the Available Networks list, please follow the steps below to connect wirelessly:
1. Click on the correct network name in the Available Networks list.
2. If the network has security (encryption) enabled, you will need to enter the network key.
3. Within a few seconds, the tray icon in the lower, left corner of your screen should turn green, indicating a successful connection to the network.
I can't connect to the Internet wirelessly, and my network name is not listed.If the correct network name is not listed under Available Networks in the wireless configuration utility, please attempt the following troubleshooting steps:
1. Temporarily move your computer, if possible, 5 to 10 feet away from the router. Close the wireless configuration utility, and reopen it. If the correct network name now appears under Available Networks, you may have a range or interference problem.
2. Using a computer that is connected to the router through a network cable (as opposed to wirelessly), make sure that Broadcast SSID is enabled. This setting is found on the router's wireless Channel and SSID configuration page.
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