Dynex

Download Drivers

Date	Ver	OS
12/26/07	v1011	Vista,XP,2000
10/8/07	v1000	Vista,XP,2000

Download User Manual

Date	Ver	OS
10/8/07	P75499	Vista,XP,2000

Frequently Asked Questions

The Power LED does not come on. The card is not workingIf the LED indicators are not ON, the problem may be that the card is not connected or is not installed correctly.

Make sure that the card is plugged firmly into the PCI slot of your computer. Check to see that the drivers for the card have been installed. Right-click on the My Computer icon on your notebook. Choose Properties and navigate to the Device Manager and see if your card is listed without any errors.

The Link LED is blinking slowly and you cannot connect to a wireless network or the InternetIf your card appears to be functioning correctly, but you cannot connect to a network or you have a red wireless icon at the bottom of your screen, the problem may be that there is a mismatch between the network name (SSID) settings in your wireless network properties. Check the SSID settings to see if they match. The SSID is case-sensitive and the spelling on each computer must be exactly the same in order for the card to connect to the wireless router.

Note: To check the SSID settings or look for an available network, double-click the Signal.
Indicator icon to bring up the Wireless Networks screen. Click Add if you do not see the network you are trying to connect to and type in the SSID.

The Link LED is solid, but you cannot connect to the InternetIf you have a signal but cannot get online or obtain an IP address, the problem may be that there is a mismatch between the encryption key settings in your computer and wireless router.

Check the WEP key settings to see if they match. The key is case-sensitive and the spelling on each computer and wireless router must be exactly the same in order for the card to connect to the router.

The data transfer is sometimes slow or signal strength is poor.Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that cause signal degradation are obstructions such as walls and metal appliances. As a result, the typical indoor range of your wireless devices will be between 100 to 200 feet. Note also that connection speed may decrease as you move farther from the wireless router.

In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, to five to 10 feet away from the wireless router.

Changing the wireless channel - Depending on local wireless traffic and interference, switching the wireless channel of your network can improve performance and reliability. The default channel the router is shipped with is channel 11. You may choose from several other channels depending on your region; see your router's (or access point's) user manual for instructions on how to choose other channels.

Limiting the wireless transmit rate - Limiting the wireless transmit rate can help improve the maximum wireless range, and connection stability. Most wireless cards have the ability to limit the transmission rate. To change this property, click Start, Control Panel, Network Connections, then double-click your card's connection. In the Properties dialog, select the Configure button on the General tab (Windows 98 users will have to select the Wireless Card in the list box and then click Properties), then choose the Advanced tab and select the rate property. Wireless client cards are usually set to automatically adjust the wireless transmit rate for you, but doing so can cause periodic disconnects when the wireless signal is too weak; as a rule, slower transmission rates are more stable. Experiment with different connection rates until you find the best one for your environment; note that all available transmission rates should be acceptable for browsing the Internet. For more assistance, see your wireless card's literature.

Why are there two wireless utilities in your system tray? Which one should I use?There are several features and advantages to using the WNU over the Windows XP Wireless Zero Configuration utility. We offer a site survey, detailed link information, and adapter diagnosis.
It’s essential to know which utility is managing your adapter. We recommend using the WNU.
To use the WNU:

1 Right-click on the network status icon in the system tray and select View Available Wireless Networks.

2 Click the Advanced button in the lower left-hand corner of the Available Wireless Networks window.

3 From the Advanced tab, uncheck Use Windows to configure my wireless network. After the box is unchecked, click OK to close the window.

You are now using the WNU to configure the card.

The card does not work or the connection is unstable when the computer has a second built-in wireless network card (such as a mini PCI or Intel® Centrino™)This condition occurs if your computer has a built-in wireless card while your Wireless Card is also active. This happens because Windows must now handle two active wireless connections.

You need to disable the built-in wireless card from your computer under Network Adapters in the Device Manager.

Card does not work or the connection is slow when computer has a built-in wired Ethernet card.This condition occurs if your computer has an active Ethernet card while your wireless card is also active. This happens because Windows must now handle two active network connections. You need to disable the Ethernet card from your computer under Network Adapters in the Device Manager.

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